CAW E16: John Smalley – Pest Friends

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About John Smalley

An admitted serial entrepreneur, John Smalley doesn’t fit the typical mold of a pest control company owner – but then again, neither does Pest Friends, the company John co-founded with Scott Nolen.  

After studying business at Southeast Missouri State University, John proceeded into the corporate world with a healthcare management and staffing firm, rising quickly within their ranks through a talent for turnaround/change management and territory development.  It was through this season of his professional life that he would arrive in Tucson, which he and his family have called home for over a decade. 

Like so many, though, John felt a calling towards entrepreneurship, and that calling has run through several iterations – first in consulting, then in an adjacent segment of the healthcare industry, until culminating in his partnership and venture in an industry he and his partners feel is a tremendously underserved industry and ripe for innovation: pest control. 

Seeking to challenge the existing approach of broad service areas, heavy utilization of chemicals and poisons, and boilerplate service plans, John and his partners believe there is a better – and smarter – way to serve their customers through hyper-local relationships, a heavy emphasis on data analytics as well as technology, and individualized, environmentally-conscious treatment plans. 

Contact/Social Media: 

Website URL: https://www.mypestfriends.com 

LinkedIn URL: https://www.linkedin.com/in/john-smalley-40321336/ 

Twitter URL: https://twitter.com/my_pest_friends 

Facebook Page URL: https://www.facebook.com/Pest-Friends-103816431281054/ 

Instagram: https://www.instagram.com/my_pest_friends 


Host

Matt NelsonSenior Vice PresidentCrest Insurance Group 
Matt is a Senior Vice President at Crest Insurance Group in Tucson, consulting with companies to identify and implement insurance, risk management, and employee benefits solutions.  With more than 15 years of industry experience, he has served as a keynote speaker on the healthcare industry, leadership, workplace culture, and risk management for professional organizations throughout Southern Arizona, including the City of Tucson, Greater Tucson Leadership, the Financial Executives and Affiliates of Tucson, and the CEO Roundtable of Tucson. 

Matt is an active member in the Tucson community, having served as a Non-Commissioned Officer in the Arizona Army National Guard and volunteering with multiple local organizations, including as Treasurer and a Big Brother with Big Brothers and Big Sisters of Southern Arizona, a volunteer with the United Way of Tucson and Southern Arizona, Chair of the Pima County JTED’s Business and Industry Council, a builder with Habitat for Humanity and many other local youth charities. 
Email: mnelson@crestins.com  
Phone: 520.784.7636 
LinkedIn: www.linkedin.com/in/mattrnelson2   

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